Private Business Knowledge
Help authorized employees find approved company information and documents through an internal assistant.
Document sources, permissions, and how updates are handled are part of the project scope.
MDM Cloud AI
Artificial intelligence.
On your terms.
AI should work for your business without requiring you to give up control of your information. MDM Cloud AI is our developing platform for privately hosted artificial intelligence, built to help businesses serve customers, streamline everyday work, and make better use of their existing knowledge. From intelligent website assistants to internal knowledge systems and dedicated AI infrastructure, we're working to make powerful, customizable AI solutions more accessible to Vermont businesses and beyond. Our approach puts practical value, transparency and human oversight first.
MDM Cloud AI is in development. Capabilities and hosting are agreed for each project.
Featured offering
AI Website Assistants
Answers from approved information.
Human help when it matters.
A custom assistant for your website, grounded in business information you approve. The content, allowed topics, and handoff process are defined with you.
Discuss your project- Answer common customer questions from approved business information.
- Explain your services and products.
- Direct visitors to contact and quote-request forms.
- Help route enquiries to the correct staff.
- Refer sensitive, uncertain, or specialized questions to a human.
AI can make mistakes. The assistant supports enquiries; it does not make autonomous business decisions or replace qualified advice.
Additional AI services
From internal knowledge
to application infrastructure.
Private AI API
Locally hosted model inference that can be integrated into custom software and business applications.
Model selection, response times, capacity, and application access depend on the deployment.
Dedicated AI Hosting
Custom AI deployments with controlled infrastructure and customer-specific configurations.
Hosting location, resources, maintenance, and support are agreed individually.
Why private inference?
More control over
where AI runs.
Running a model on an agreed private deployment can give you more control over where inference takes place, who can access it, and how it connects to your systems.
Define the data path
We discuss what information the assistant needs, where it is processed, and whether any external services are involved.
Set the operating requirements
Access controls, logging, retention, and maintenance need explicit decisions. Private hosting alone does not guarantee privacy, security, or regulatory compliance.
Discuss an AI projectBefore you start
Project questions.
What information does a website assistant use?
The business information approved for the project, such as service descriptions, FAQs, and policies. Content ownership, updates, and topics it should not answer are agreed during scoping.
Can it connect to our existing software?
Potentially, depending on the system’s available APIs, access requirements, and the agreed scope. Integrations are reviewed individually.
What happens when it cannot answer?
The intended handoff is to direct the visitor to a human or an appropriate contact form. The exact route and behavior are configured and tested for the project.
How do we get started?
Tell us about your business and the questions visitors ask. We’ll discuss suitable content, requirements and deployment options. An enquiry does not commit you to a purchase.
Talk to MDM
Let’s discuss your project.
Tell us what you need to build, connect, or improve.